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Lessons Learned from COVID-19

Since the outbreak of COVID-19, our norms have shifted and changed, and we quickly had to learn and adapt to the “new normal.” Starting with the sudden shut down of the economy, eye care professionals had to quickly find their footing in a constantly changing environment. When practices were finally allowed to reopen, doctors learned that many things had changed drastically. Jacquie Bowen, OD, recognized many changes, but the changes to her “bedside manner” surprised her. Not only is she dressed head to toe in PPE gear, which hindered some face-to-face interaction, but her patients are also in masks. She now finds herself over-annunciating patient orders and being overly expressive with her eyes, so her patients can feel more at ease. Continue reading Lessons Learned from COVID-19